Questions/Comments • LANCE FAQ: Support and Mailing Lists

Who do I contact for support with LANCE data?

For questions about LANCE or user registration, contact Earthdata Support.

How do I stay informed about updates, announcements, data issues and scheduled maintenance?
Subscribe to receive notifications from LANCE about updates, announcements, data issues and scheduled maintenance. To subscribe to one of the mailing lists, send an e-mail

LANCE-MODIS/VIIRS mailing list - for updates regarding NRT data from MODIS and VIIRS/Land

• To subscribe: e-mail lance-modis-join@lists.nasa.gov (no subject or text is required).
• To unsubscribe: e-mail lance-modis-leave@lists.nasa.gov (no subject or text is required).

LANCE Flood Product mailing list - for updates regarding the global flood product

• To subscribe: e-mail floodmap-join@lists.nasa.gov (no subject or text is required).
• To unsubscribe: e-mail floodmap-leave@lists.nasa.gov (no subject or text is required).

Where can I go to interact with other users and NASA subject matter experts on a variety of Earth science research and applications topics?
Please visit the Earthdata Forum at https://forum.earthdata.nasa.gov

• Ozone mailing list - for updated regarding NRT data from OMI and OMPS
  • To subscribe: e-mail ozone-nrt-users-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail:ozone-nrt-users-leave@lists.nasa.gov (no subject or text is required)
• LANCE-AIRS mailing list
  • To subscribe: e-mail lance-airs-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail lance-airs-leave@lists.nasa.gov (no subject or text is required)
• LANCE-MLS mailing list
  • To subscribe: e-mail lance-mls-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe:e-mail lance-mls-leave@lists.nasa.gov (no subject or text is required)
• LANCE FIRMS mailing list
  • To subscribe: e-mail lance-firms-users-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail lance-firms-users-leave@lists.nasa.gov (no subject or text is required)
• LANCE Users mailing list - please note, if you wish to receive information about data issues, use the relevant list above
  • To subscribe: e-mail lance-users-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail lance-users-leave@lists.nasa.gov (no subject or text is required)
• Global Imagery Browse Services and Worldview - for information about updates to GIBS and Worldview
  • To subscribe: e-mail eosdis-gibs-announce-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail eosdis-gibs-announce-leave@lists.nasa.gov (no subject or text is required)

Statistics: Posted by Earthdata - wxedward — Thu Feb 15, 2024 1:18 pm America/New_York

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