Questions/Comments • Support and Mailing Lists for FIRMS

Who do I contact for support with FIRMS?
For questions about LANCE, FIRMS or user registration, contact Earthdata Support.


How do I stay informed about updates, announcements, data issues, and scheduled maintenance?
Subscribe to receive notifications from LANCE and FIRMS about updates, announcements, data issues, and scheduled maintenance.

• LANCE-MODIS mailing list (For updates regarding NRT data from MODIS aboard Terra and Aqua and VIIRS/Land aboard Suomi NPP and NOAA-20; this will keep you up-to-date with data outages that may impact the MODIS and VIIRS active fire products)
  • To subscribe: e-mail lance-modis-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail lance-modis-leave@lists.nasa.gov (no subject or text is required)
• LANCE FIRMS mailing list (For general updates on the Fire Information for Resource Management System)
  • To subscribe: e-mail lance-firms-users-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail lance-firms-users-leave@lists.nasa.gov (no subject or text is required)
• LANCE Users mailing list (For general updates about LANCE)
  • To subscribe: e-mail lance-users-join@lists.nasa.gov (no subject or text is required)
  • To unsubscribe: e-mail lance-users-leave@lists.nasa.gov (no subject or text is required)
  • Please note, if you wish to receive information about data issues, use LANCE-MODIS list above

Statistics: Posted by Earthdata - wxedward — Wed Feb 14, 2024 10:00 am America/New_York

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